Terms & Conditions

Version 2026-11-10 · Effective 10 November 2026

These terms govern your use of KL Living’s classifieds website and account services. Please read them together with our Privacy Policy and Posting Policy. When creating an account, you must actively accept the terms; the accepted version and date are recorded.

1. Accounts and eligibility

You must be at least 18 to create an account. Give accurate information, use an email address you control, protect your password and verification codes, and do not impersonate anyone. Tell us if your account is compromised.

2. Lawful advertisements

Do not post any advertisement, image, description or other content that violates applicable Indian law. You are responsible for making sure your listing, the goods or services offered and your conduct are lawful. You must have ownership or authority to advertise and any permissions required for your activity.

3. Honest content and photographs

Describe condition, price, availability, location and charges accurately. Use only photos and content you own or have permission to publish. Do not upload confidential identity documents or another person’s contact details without permission. See the Posting Policy for prohibited content.

4. KL Living’s role

KL Living provides listings and ways for people to contact each other. Unless a particular service expressly states otherwise, KL Living is not the seller, buyer, employer, landlord, travel operator or booking provider and does not hold buyer-to-seller payments. Publication, a badge or screening does not guarantee an advertiser, item or transaction.

5. Safe transactions

Check identity, ownership, documents, item condition and service terms before paying. Agree on delivery, cancellation and refunds directly with the other party. Never disclose passwords, OTPs or banking credentials. Report suspected fraud to KL Living and, where appropriate, the relevant authorities.

6. Screening, edits and removal

We may use automated text and image screening and human review. Edits that pass the configured checks can publish directly. Flagged edits or unavailable screening require review and can temporarily hide the listing. Screening can make mistakes; it is not certification. We may reject or remove unlawful, misleading or policy-breaking content and restrict or suspend accounts. Contact us to request review of a decision.

7. Listing availability

Mark an item sold, rented or unavailable promptly. Listing duration and renewal rules are those displayed for the relevant service. We may remove expired or unavailable listings. Do not create duplicate or misleading listings to bypass limits.

8. Boosts and paid services

A boost request is subject to admin approval. Any applicable price, duration and placement must be disclosed before purchase. A boost does not guarantee enquiries, rankings at every moment or a sale. Payment, cancellation and refund terms for a paid service must be shown before payment; requesting a boost alone does not authorize a charge.

9. Property, hotels and stays

Advertise only properties or stays you are authorized to offer. Give accurate facilities, nightly price basis, taxes and extra charges, capacity and cancellation terms. Obtain the permissions and registrations required for the offering. KL Living listings do not confirm a booking.

10. Account deletion

You can delete your account in Account Settings after email verification. Your listings are removed from public access, boosts are cancelled and account access ends. Profile and ad content are cleared from the live account records. Limited record references, financial records, security logs and backup copies may remain as explained in the Privacy Policy. Deletion does not itself settle an outstanding payment, refund or dispute.

11. Responsibility and rights

You are responsible for your listings and dealings with other users. We aim to keep the service available but cannot promise uninterrupted or error-free operation. Nothing in these terms excludes rights or responsibilities that cannot lawfully be excluded.

12. Changes and contact

We publish the current terms and version here. Material changes will be communicated through the website or account communication as appropriate. For help, reports, complaints or a review request, email info@keralitesliving.com. Applicable Indian law governs these terms, subject to mandatory rights and jurisdiction rules.